FAQ
1. How
can I
find an
item?
Our
products
are
organized
by
categories,
Please
select
category
from the
top menu
or you
can also
search
product
by name
in the
Search
Bar
located
on top
of each
page.
2. What
forms of
payment
do you
accept?
We
currently
accept
VISA
Credit
Card,
for all
orders.
3. Is it
safe to
use my
credit
card on
your
website?
Yes! We
understand
that the
safety
of your
personal
information
is
extremely
important
to you.
We use a
wide
array of
electronic
and
physical
security
measures
and
devices
to
protect
your
personal
data and
credit
card
information
from
unauthorized
access.
Please
don't
worry
4. Do
you
accept
cash/check
or
Telephone
order?
Sorry,
No
5. Do
you
accept
international
credit
cards?
Currently
we just
can
accept
Visa
credit
card.
Orders
placed
with Visa Credit
Card may
take up
to 24-48
hours to
finalize
prior to
shipping.
We
apologize
for any
inconvenience
this may
cause.
You can
contact
us by
E-mail
or via
Live
Support
for
real-time
payment
status
checking. Goods that placed at weekend or holiday may be delayed to ship out till the next working days, pls understand
6. How
can I
place
the
order?
You can
finish
your
order
online
on our
website
directly
with
your
Visa
credit
card according to belwo steps
1.
Choose
the
product
you
like,
select
the
quantity
and
click
"Add
this to
my cart"
2. Click
"Go to
checkout"
3. Log
in your
account
or
register
a new
account
in our
site.
4. Click
"continue
checkout"
5. Click
"confirm
the
order"
6. Enter
your
card
info and
confirm
the
shipping
address
then
click
"confirm
payment"
Your
payment
process
was
protected
by the
bank, we
do not
know any
information
of your
credit
card,
please
do not
worry to
place an
order
If you
don't
have
Visa Credit
card,
please
inform
us
E-mail
product
and how
many you
like so
that we
can
provide
you more
information
7. Which
express
company
do you
use to
send the
orders?
How long
will I
receive
this
product?
All the
United
States
orders
will be
sent by
USPS;
Orders
in other
countries
and
areas
will be sent by
EMS.
Orders
in those
areas
that EMS
can't
reach
will be
sent by
Hong
Kong
Post.
Normally
all the
orders
will be
sent out
within
24
hours,
and the
tracking
number
will be
supplied within
48
hours.
It
usually
takes
3-7 days
for
delivery
by EMS
and
USPS and 15-30 days by
Hong
Kong
Post,
pls check our shipping section for more information
8. What
is the
Customs
and
Import
Tax?
We will
ship
your
product
as
"Gift"
with a
low
price
value, there will be no tax caused
9. Can I take this product if I have High blood Pressure or any other Medical Condition?
Usually, we don’t suggest you to take this products if you are taking other medicine or have any medical condition, The box has some health warning on the side, We cannot be 100% sure of your illness so we cannot say if you should take the product or not. That judgment is up to you and your doctor.
10. Can I take this product if I am nursing? Can children take these diet pills?
We DO NOT recommend this product for women who are pregnant or nursing. Also, we do not recommend this product for people below 18 years old
11. Would you please inform me your store in my location?
Sorry that we don’t have store at your side, you can place the order online directly, we will send the goods to you as soon as possible.
12.
What's
your
exchange
and
return
police?
Returns and Exchanges are granted only if the product is returned in its original form and packaging within 30 days of purchase. All returns and exchanges must be pre-approved
